INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the condition of your used bikes?

Looking to buy a used SurRon bike? You’ve come to the right place! Our Used SurRon electric bikes are known for powerful performance, lightweight design, and unbeatable durability.We take extreme caution to make the electric bikes are in the best conditions before shipping.  Whether you’re a seasoned off-road rider or a city commuter looking for an eco-friendly alternative, our used SurRon bikes are the perfect choice with affordability.

Do you ship only nationwide?

We often to ship to different locations depending on the nature of delivery, we try our best to reach each specific customer needs and location. See our shipping & returns page for more information. 

How can I return a Surron Bike?

Returning our used surron bike is never easy but its a straightforward process. First off check out our shipping & return policy then reach out our customer service to initiate the return. Be sure to provide us with your order details, reason for the return, and any necessary documentation (such as the purchase receipt or order number).

What kind of payments options are used?

We ensure that all our transaction seamless and to our customers so we provide the best payment options available from bank to bank transfers, Wired payments etc.

We also accept cryptocurrency payments with 10% discount limited offer for payments made with bitcoin or ethereum. 

Where can I see my shipped my order?

Once your purchased has been registered completed meaning payment has been confirmed, we proceed to shipping your surron e bike. Which could a day or two due to its weight and delicate nature. 

Each item shipped has a live tracking number to track the shipment as it moves from the port of discharge.

 
 

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